FAQ

• Patients who have undergone surgery and are in need of care, supervision and assistance at home.
• Individual nursing care with special attention for patients who have recently been shifted from ICU to ward.
• Patients who undergo complex treatment that requires use of medical equipment and medication monitoring.
• People with chronic diseases and disabilities like Alzheimer’s, heart failure, kidney disease and diabetes who will require special care at home
• Senior citizens who are in need of assistance for living and are looking for a supportive caregiver to help in healthcare and basic daily activities
• For those who want to provide safe and quality care for their parents at home

• Staying in familiar and comfortable surrounding helps recovery
• Home care can help save up to 80% of the hospital admission costs.
• We assist with basic personal needs like grooming, moving around, exercising inside and outside of the home, to dressing and administering medication.
• Home health care comes with privacy and convenience
• Additional stress involved with doctor visits and check- ups can be significantly reduced
• By involving family members as part of the patient’s treatment, healthcare at home ensures personalized care for speedy recovery.
• Helps the patient build confidence and re-gain independence.
• Personalized and individual attention is required in case of post-surgery care

We focus on the need of the individual to ensure excellent and reliable care. All our staff and service providers are well-trained not just medically but also to ensure that they are able to support the patient and family through difficult times. Our quality standards ensure that we take ample care at every step to ensure the safety and comfort of the patient.

Radi Health Services provide broad range of services to clients of all ages in the comfort of their own homes. We provide

• Post Hospitalisation
• Nursing
• Doctor Consultation
• Senior Care
• Physiotherapy
• Diagnostic and Pharmacy
• New born baby and mother care
• Nutrition and Diet Consultation
• Gestational diabetic management
• Trained attendants
• Vaccination
• Medical equipment
• Counselling

We recruit qualified staff and always perform a thorough background verified staff. We also invest in regular training and upskilling of our staff by qualified educators and senior clinicians in order to achieve the highest level of clinical and service standards. Our in-house training is focussed on the following core concepts.

• Patient-centric care
• Interpersonal skills and team approach
• Service excellence
• Monitoring nursing sensitive components of Healthcare delivery in a Home Healthcare setting

We believe that each patient’s requirements are unique and our charges will be based on the services required, and we shall be happy to provide an estimate for each patient based on consultation with the primary physician and the condition of the patient. Please contact us for more information regarding this.

• Once the service request is received, the patient is registered. We also immediately communicate the initial assessment schedule.
• Our initial assessment team comprising of a Patient Care Coordinator visit the patient’s home and conduct an initial evaluation of overall health status of the patient and also study the home environment before initiating the care plan. Any changes to be made in the house to ensure safety and comfort of the patient and medical supplies or equipment to be bought to the house will also be discussed.
• Forms to be filled up during the initial assessment include the Service agreement, Patient’s Rights & Responsibilities, General Consent Form & any other consent form (if applicable), Physical and Health Form, Environmental Assessment and Risk Assessment forms.
• Expected start date and time of the service will be confirmed and an advance amount will be collected as cheque (depends on the type of service requested)

• The initial assessment process is an orientation for both Radi Health Services and the patient and the family.
• It is an infallible opportunity for us to understand the the exact condition of the patient and prepare a suitable clinical plan.
• It also helps in educating and engaging the family members involved in the patient’s care.
• Based on the assessment report, staff suitable for the service requested can be allotted and we have seen that this assessment plays a major role in providing effective care to the patient.